The Challenge

DHL Case StudyTo alert customer services of ‘claused' or missing POD copies for immediate corrective action within a few minutes of a driver returning to base. Internet accessible document copies required for both customer services and clients.

To measurably lower the cost of document handling while improving the service to customers.

The solution had to interact with their existing IBM I-Series supported software.

To find out how EFS Technology solved DHL’s problems click the link below:

DHL Case Study (PDF – 231kb)